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IT & Analytics

What do you do when you are not able to send that very important email? How do you know, when your IT infrastructure is unavailable? Do you spend most of your time in troubleshooting and being reactive? Is your IT team too busy to understand your business needs?

Contact Center

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service is a key component of our call center solutions.

BPO Services

BPO are common in the sectors of call centers, human resources, accounting and payroll outsourcing. Off-shore resources can be used for business process outsourcing. BPO is not an easy task as it includes the use of proper software’s, the appropriate process management, and highly professional employees to execute the services.

Lead Generation

EGI Group is into Lead Generation Business since 2003 and has developed a niche in the automotive, payday, credit repair, debt marketing industry. We have been working with many end clients and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to our clients across the United States.

BDC Chat

Potential customers responding to an advertisement they heard on the Radio, or saw on T.V., in a Newspaper or Magazine Ad, or perhaps a Flyer. They are interested in purchasing a New or Previously Owned vehicle and are likely to do so within the next 5 days. This is why it is so important to our client that we do everything we can to Make the Appointment. The Dealer does not want to loose the opportunity to speak with the customer while they are in the ‘Buying Mode’. And again, the first dealership the customer visits will usually get the sale.

There are literally thousands of dollars invested in Ad campaigns and one, even small mistake, can cost our client not just a sale, but a potential lifetime customer. We always represent our client as though it were our own business and our reputation at stake and we do our very best on each and every call we take.

We serve as the Showroom Receptionist. We are the First Contact with the dealership’s potential customer. Each Dealership depends on us to present a Positive and Friendly image with every call and represent them in a Courteous and Professional manner.

TAKE YOUR WEBSITE ONLINE CHAT TO NEXT LEVEL

So you have added the ability to have an online chat with Prospects while they are on your website. Great; we all know that the best time to communicate with a Prospect is while they are currently on and viewing your website. So, what could be wrong with this picture? Something that you might consider is that because of busy times at your Dealership, after your Dealership has closed for the evening or before opening in the morning, or if your Dealership is closed one day a week (such as Sundays in some states), what happens to your unanswered chats. Turning off your Chat Service in the evening only eliminates the possibility of chatting with Prospects that do not keep the same hours as we do but there is no way to get their attention and have the opportunity to get them into your Dealership.

A very cost-effective solution is offered by Ennovate Group, Inc. who are already providing services to many Dealers that wish to maximize their return on the chat technology by having the large and professional staff at Ennovate Group, Inc. (a six year old International Company [www.EnnovateGroup.Com] with a Division that services Dealerships 24 hours per day, seven days a week and 365 days per year handle the chats only when the Dealership staff is unable or are not present at the Dealership when the chat request comes in.

Ennovate Group is so confident that this added service for your Dealership will increase traffic, that we require no long-term contract. You may choose to try our services for two weeks at a very nominal cost.

In this challenging automotive marketplace, we are a very low cost tool that provides you the competitive edge in our uncertain economy.

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Contact us
Email: BDCChat@ennovategroup.com
Phone: 866-591-5009