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IT & Analytics

What do you do when you are not able to send that very important email? How do you know, when your IT infrastructure is unavailable? Do you spend most of your time in troubleshooting and being reactive? Is your IT team too busy to understand your business needs?

Contact Center

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service is a key component of our call center solutions.

BPO Services

BPO are common in the sectors of call centers, human resources, accounting and payroll outsourcing. Off-shore resources can be used for business process outsourcing. BPO is not an easy task as it includes the use of proper software’s, the appropriate process management, and highly professional employees to execute the services.

Lead Generation

EGI Group is into Lead Generation Business since 2003 and has developed a niche in the automotive, payday, credit repair, debt marketing industry. We have been working with many end clients and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to our clients across the United States.

Transcription and Data Capture Services

For quick turn around, quality and fair pricing, Nirvana Business Solutions is the service provider you want to work with. The time difference between India and other geography helps us meet tight turn around time expectations without burning expensive midnight oil.

We operate at the quality standards required for business communication. This is a result of concerted effort beginning with training and coaching to meet international standards of service. We respect data privacy and security needs.

Our services range from:

• Manual paper to electronic media conversion.
• Manual conversion of remotely accessed scanned documents – where investment in OCR technology is not warranted.
• Transcription and data entry of orders left as voice mail.
• Transcription of conference calls, focus group discussions and business communications
• Medical and Legal Transcription