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IT & Analytics

What do you do when you are not able to send that very important email? How do you know, when your IT infrastructure is unavailable? Do you spend most of your time in troubleshooting and being reactive? Is your IT team too busy to understand your business needs?

Contact Center

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service is a key component of our call center solutions.

BPO Services

BPO are common in the sectors of call centers, human resources, accounting and payroll outsourcing. Off-shore resources can be used for business process outsourcing. BPO is not an easy task as it includes the use of proper software’s, the appropriate process management, and highly professional employees to execute the services.

Lead Generation

EGI Group is into Lead Generation Business since 2003 and has developed a niche in the automotive, payday, credit repair, debt marketing industry. We have been working with many end clients and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to our clients across the United States.

Contact Center Solutions

EGI Group's Contact Center Outsourcing offers fully integrated inbound contact center solutions to help your company acquire more clients, reduce expenses and increase revenue. Our Inbound Contact Centre comprises with dedicated team of live representatives to process inbound order taking, answering service, customer service of your inbound calls. We can also integrate Customer Care services into your inbound call center services. We also offer Outbound Contact Centre Services to take care of your sales lead generation process, Appointment setting, Follow up calls and data collection.

EGI Business Solutions provides a high quality, compliant and ethical customer acquisition and retention support services. We believe that quality and ethical values are far more important than short-term performance, and work with clients who share this view.

EGI Group is into Auto Lead Generation Business since 2003 and has developed a niche in the automotive marketing industry. We have been working with many lender and car dealers and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to dealers and lenders across the United States.

Contact Center Services

Inbound Contact Center

• Answering Service

• Customer Service

• Technical Support

• Order Taking Services

Outbound Contact Center

• Appointment Setting

• Outbound Telemarketing

• Sales & Email Marketing

• Lead Generation Services

We highly value our customers who call us ‘The Best BPO’ and are the industry’s best ROI for communication service providers in need of IT services partnerships.