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Services at a Glance


    Infrastructure
  
 
Location and Infrastructure advantage

The infrastructure & location is perfect as it's near to the most of its competitors & that's why able to keep track of the strategy of the competitors & can plan their strategy according to it. It is the leading area throughout India in terms of internet connectivity and power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity and law and order.

  • The Infrastructure includes:

  • State-of-the-art computerization with fully automated call desks

  • Uninterrupted and back up power supply

  • Fully redundant voice and data communications with security

  • Dedicated high speed internet connectivity

  • Scalable capacity

  • Multiple Leased fiber optic circuit from India to US, Australia and Europe

  • Less than 400 milliseconds latency

  • Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity.

  • Data Security

  • Manned and logical data security at entrances

  • Layered access to physical locations and data

  • Commercial grade firewall

  • Network intruder detection system for extra data security

  • Layer 4 switching with advanced router module for intelligent data routing, monitoring and security

  • Ennovate Group Inc. Quality

Every Ennovate Group Inc. associates believes that quality is an attitude, this is the reason why Ennovate Group Inc. International call center is known for quality customer care /telemarketing services globally. Quality starts with ones life and this is reflected in ones career too. It is the enhancement of the inner self, which leads to the highest possible growth. The mission of the Quality Assurance (QA) team is to enhance and extend current quality practices, and to educate by sharing its learning and perceptions with a single aim to excel in every call we make.
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