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IT & Analytics

What do you do when you are not able to send that very important email? How do you know, when your IT infrastructure is unavailable? Do you spend most of your time in troubleshooting and being reactive? Is your IT team too busy to understand your business needs?

Contact Center

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service is a key component of our call center solutions.

BPO Services

BPO are common in the sectors of call centers, human resources, accounting and payroll outsourcing. Off-shore resources can be used for business process outsourcing. BPO is not an easy task as it includes the use of proper software’s, the appropriate process management, and highly professional employees to execute the services.

Lead Generation

EGI Group is into Lead Generation Business since 2003 and has developed a niche in the automotive, payday, credit repair, debt marketing industry. We have been working with many end clients and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to our clients across the United States.

Infrastructure

Location and Infrastructure advantage the infrastructure & location is perfect as it's near to the most of its competitors & that's why able to keep track of the strategy of the competitors & can plan their strategy according to it. It is the leading area throughout India in terms of internet connectivity and power, proximity to key amenities, talent availability, quality of employee, costs, state receptivity and law and order.

The Infrastructure includes:

• State-of-the-art computerization with fully automated call desks
• Uninterrupted and back up power supply
• Fully redundant voice and data communications with security
• Dedicated high speed internet connectivity
• Scalable capacity
• Multiple Leased fiber optic circuit from India to US, Australia and Europe
• Less than 400 milliseconds latency
• Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity.
• Data Security
• Manned and logical data security at entrances
• Layered access to physical locations and data
• Commercial grade firewall
• Network intruder detection system for extra data security
• Layer 4 switching with advanced router module for intelligent data routing, monitoring and security

Ennovate Group Inc. Quality

Every Ennovate Group Inc. associates believes that quality is an attitude, this is the reason why Ennovate Group Inc. International call center is known for quality customer care /telemarketing services globally. Quality starts with ones life and this is reflected in ones career too. It is the enhancement of the inner self, which leads to the highest possible growth. The mission of the Quality Assurance (QA) team is to enhance and extend current quality practices, and to educate by sharing its learning and perceptions with a single aim to excel in every call we make.