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Interactive Billing Services provided by an outsourcing
company helps the parent company to enhance billing process and
meet the demand for faster, easier and more accessible information
receipt. The solutions provided enable to deliver statements –
including customized, targeted messages and offers – to customers
via the Web.
The executives should have the following fine skills to provide
the best services for customer satisfaction:
• Attent to requests for electronic bill presentment and payment
• Develop on-site or hosted solutions
• Create new avenues of communication with customers
The interactive billing services helps to present invoices
and bills on company's Web site, display sensitive information
online, and deliver robust, interactive content with secure
payment and remittance capabilities. These services benefit
companies in the form of reduction in bill delivery cost, lower
customer service costs and reduce receivables float.
The interactive billing services can include the following area:
Billing for data Services
Location Based Services
MMS, SMS, WAP, GPRS
Mobile/WAP Browsing
M-Commerce
Real-time or Data Record based billing
Settlement with content partners
Time or event based billing
Interface with payment gateways for pre-paid scenario
Content Billing Solution |