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IT & Analytics

What do you do when you are not able to send that very important email? How do you know, when your IT infrastructure is unavailable? Do you spend most of your time in troubleshooting and being reactive? Is your IT team too busy to understand your business needs?

Contact Center

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service is a key component of our call center solutions.

BPO Services

BPO are common in the sectors of call centers, human resources, accounting and payroll outsourcing. Off-shore resources can be used for business process outsourcing. BPO is not an easy task as it includes the use of proper software’s, the appropriate process management, and highly professional employees to execute the services.

Lead Generation

EGI Group is into Lead Generation Business since 2003 and has developed a niche in the automotive, payday, credit repair, debt marketing industry. We have been working with many end clients and lead companies, supplying them with fresh and finest quality leads. We deliver 1000–s of leads to our clients across the United States.

Business Analytics

The EGI Business Analytics practice is designed to identify, analyze and create value from the significant business processes and data of your organization.With our strengths in analytics, software and process outsourcing, we offer a complete solution to meet our clients' diverse needs. Our statistical and modeling teams carry out Data warehousing, Reporting and Analytics using business intelligence, reporting and analytics tools to cleanse, transform, analyze and interpret data to discover past behavior, predict future trends and analyze risks. Through the application of these processes, our clients gain improved overall data management capabilities and are armed the information with which to make proactive, knowledge-driven decisions.

Engagement Model

We offer a hybrid model of engagement, where our on-shore domain experts study project specifications and scope of work and serve as an interface between you and our dedicated analytic teams based out of India. The hybrid model achieves lower project time overflows through streamlined communication, leveraging time differences and enhanced project efficiency

• Financial Services • Manufacturing • Channel Management • Logistics • Healthcare	• OLAP • Transformation Algorithm Design • Data Audit • Data Diagnostics • Visualization	• Benchmarking • Forecasting • Statistical modeling • Data Mining	• Customized Solutions • Process • Outsourcing

	COGNOS Crystal Reports	JMP Minitab	.NET, Java RDBMS Design UI Design