With the increasing health problems among the people, doctors over the globe are becoming busier and have no time to maintain the patient’s data. Due to the technological growth, it has become possible for them to outsource their transcription work to a third party renowned for providing medical transcription services. The doctors and other medical professionals need to dictate the medical records to be transcribed by a third company. The transcription may cover everything from patient history and physical reports to clinic and office notes, operative reports, consultation notes, to discharge summaries, letters, psychiatric evaluations, laboratory reports, x-ray reports and pathology reports and other similar kinds of medical records.

Medical transcription begins with the receiving of dictation via tape, digital system or voice data file which is converted and recorded into a dedicated server on a real time basis. Even toll free telephone lines are used for this purpose. Doctors can dictate the message on the designated number.

The outsourcing company has to connect to this server to download any fresh dictation left by customer organizations/doctors. The download can be done through a high speed data link (preferably Internet or ISDN link of 128 kbps or above). The medical transcription service providers then retrieve the sound files and routes them to different workstations for transcription. During transcription earphones and a foot pedal for start-stop control are used. Different types of word processors are used depending upon the nature of the transcription.

India is most suited for Medical Transaction Services because:

o 12-hour time zone difference between India and USA
o Availability of more English speaking and computer literate graduate workforce
o More than 115 ISO 9000 certified and four SEI Level 5 Software Companies.
o Strong brand equity in major markets.