Mortgage, a temporary, conditional pledge of property to a creditor as security for performance of an obligation or repayment of a debt. In terms of BPO sector it is the service of calling customers and selling loans at minimal interest rates. Mortgage is one of the most profitable service projects giving benefits to both the loan provider and customer taking the loan.

Technologies for mortgage selling are same as that used in other BPO sectors. While selecting a BPO for mortgage projects a few factors those related to leads, co-registrations, opt-outs, generic mortgage lead generation and company expertise in the field should be checked.

Today with the growth of economy individual capacity to spend has increased. Each person wants to buy all the possible luxuries one can, one of the biggest among them being an owned house. But for buying a house huge sum is required which an average individual cannot afford to invest. In such cases mortgage comes into picture where one can buy a house and pay the amount in installments.

The mortgage solution services can include the following and vary from company to company:
- Handling inbound and outbound inquiries
- Providing live support for the transfers
- Fill up the loan application forms online
- Collecting collateral, credit and title checks
- Valuation of the property to assess the mortgage amount
- Verification of individual details furnished to check for frauds
- Calling services to remind customers of the due payments and payment dates.
- Check property insurance
- Legal clearances
- Credit evaluation
- Asset management
- Overdue payments processing
- Accounting and reconciliation
- Underwriting for loan amount and loan verification

With so many mortgage services provided the important thing is to find the right mortgage solution and the right mortgage vendor. Insurance, Banking, Financial Services and Mortgage industries generally contact mortgage providers to sell their finance products.